SHIPPING POLICY
Thank you for visiting and shopping at divinitygifting.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipping Processing Time​
-
All orders are processed and delivered within 2-5 working days domestically by express shipping to Metro and 1 tier cities) & standard shipping pan India 4-7 working days.
-
All orders are processed and delivered within 7-10 working days internationally or even earlier.
-
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
-
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Return & refund Policy
Due to the nature of the items we include in our gift Hampers, we are unable to accept returns or issue refunds
​
We accept Return of orders purchased through www.divinitygifting.com subject to the terms and
conditions mentioned below :
-
Return or Exchange requests will be entertained only in case the product(s) received are damaged or wrong.
-
Buyer/Receiver has to inform us the damaged or wrong products within 24 hours of receipt of the goods.
-
Customers claiming missing items or damaged products would have to produce an unedited unboxing video. The video should clearly show that the package is unopened from all sides and include opening of the package. The customer would be required to share the full video to hello@divinitygifting.com
-
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
-
If you receive a refund, the cost of return shipping will be deducted from your refund.
-
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
-
If you are shipping an item over Rs. 2000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Customs, Duties and Taxes
-
Divinitygifting.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages:
-
Divinitygifting.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
The explanations and information provided herein are only general and high-level explanations, information and samples. You should not rely on this article as legal advice or as recommendations regarding what you should actually do. We recommend that you seek legal advice to help you understand and to assist you in the creation of your Terms.